Mutual respect is one of the hallmarks of a successful relationship. To gain respect in a business environment, it is important that the two groups understand each other’s roles and responsibilities. One way of developing this understanding is to have members of the two groups work closely together. Depending on the nature of the project, the project team may benefit from having someone serve a “tour of duty” in the customer’s department. By functioning as a member of the department for a few weeks, the “tourist” will learn how the customers work and—just as importantly—why they do things the way they do. This can be invaluable, particularly when the project involves reengineering the customer’s procedures.
Although it is less common for customers to serve a tour of duty, they can benefit from a briefing on the team’s organization and the tasks that are involved in completing the project. Without that, they have no way of understanding the complexities of the typical project and may become frustrated with the length of time required to complete what they believe to be a simple task.
We are engaged into offering project mangement consualtancy services. These services are offered to our clients. Effective co-ordination with all the agencies involved in projetcs
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