Support Functions For Team Membership In Project Management

Communication - To assist with development of communication plan and package. This is particularly important when the change will impact customers and suppliers. 

Customer Service - To provide a “voice of the customer.” This is especially helpful if actual customers cannot be involved.

Finance - To aid in developing benefit analyses.

Health, Safety and Environmental - To identify safety or other environmental issues that should be included in the proposed solution.

Human Resources - To provide assistance with change management, particularly when job functions will be eliminated or substantially altered.

Information Technology - To assist with identification of new technologies that may become part of the solution.

Internal Audit - To identify needed controls and ensure that company procedures are followed.

Legal - To identify any contractual issues that may result from proposed changes. If job functions will be eliminated or substantially altered, HR/legal counsel should be obtained.

Procurement - To identify potential suppliers and the impact of proposed changes on existing suppliers.